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Delivery & Returns

FP15 returning or exchanging merchandise:

  • Must be within 30 days of purchase
  • Product has not been worn / used to work out or washed
  • Tags are attached and product is in its original polybag
  • SALE ITEMS CANNOT BE RETURNED OR EXCHANGED
  • Customer is responsible for shipping charges to return or exchange products. We suggest a shipping method with tracking to insure your product makes it back to FP15. We are not responsible for lost packages.
  • If you are sending back for a return. Please note we only credit you back in the amount of the merchandise being returned. Shipping charges are not refundable.

DEFECTIVE / FLAWED PRODUCTS

If you a think product has a workmanship or material flaw, within 90 days of purchase, please email a photo to hello@fp15cycling.com and we can view the product and get back to you. Some things that do NOT fall under manufacturer’s defect involve:

  • Material pilling due to rubbing against an external item/bags and belts etc
  • Material pilling due to contact with rough surface
  • Skin chafing is not due to a defect.